To set up an account you must apply online. You will be required to submit full company information such as Reseller's License & Federal ID numbers, bill to & ship to addresses and trade references. If you need help with this please contact our customer service at (323) 906-1083.
Frequently Asked Questions
How do I set up an account with Natural Curiosities?
How do I place an order?
You can either place an order online though our website, email customer services (info@naturalcuriosities.com), call (323) 906-1083, or fax in an order to (323) 906-1088.
What are your payment terms?
If an order is placed online, 100% of the order is charged at time of purchase. With orders via phone or fax, we require a 50% deposit to place the orders into production, and then the rest of the balance when the order places.
How do I view pricing?
Once you set up an account with Natural Curiosities you will be able to view trade wholesale pricing online. You can also contact our customer service for pricing at (323) 906-1083 / info@naturalcuriosities.com.
What is the minimum order?
We do not have a minimum order.
Does Natural Curiosities sell to retail customers?
No, Natural Curiosities is a trade only company that sells to interior designers, stores & decorators. To obtain pricing / place an order you must supply relevant Sales Tax & Federal ID numbers. If you are a retail customer please contact our customer service for details on the nearest stockist at (323) 906-1083 / info@naturalcuriosities.com.
Do you accept credit cards?
Yes, we accept all major credit cards except Discover. With all orders we require a 50% deposit to place orders into production, and the balance when the order ships.
Do you keep inventory?
No, each piece is made to order.
Do you have a catalog?
Yes we have a print catalogue. To order one, please contact our customer service at (323) 906-1083 / info@naturalcuriosities.com. You can also download a pdf of our print catalogue.
What is the lead time?
For framed art the standard lead time is 4 to 6 weeks. For unframed art the lead time is 2 to 3 weeks.
Can I select different frames than what is shown online?
Yes we can substitute frames. Our website does not cater to customizing orders so please contact customer services for further information, (323) 906-1083 / info@naturalcuriosites.com.
Can I order Natural Curiosities art without frames?
Yes, you can order any of our pieces unframed.
Can I customize Natural Curiosities art collections?
We can customize select collections for a 10% surcharge. This includes changing sizes, colors & designs. Please contact customer services at (323) 906-1083 / info@naturalcuriosities.com for further information.
Can I have my order rushed?
Depending on the frame selection, we can expedite orders for a 10-15% surcharge. Please call customer service for details at (323) 906-1083.
Can I drop ship?
Yes, we can drop ship directly to your client. We do not include any paperwork with our shipments. There is a surcharge when delivering to residences, please contact customer services for further details, info@naturalcuriosities.com / (323) 906-1083.
Do you accept returns?
No, each piece is made to order and therefore we do not carry inventory with the exception of damaged products. If your art arrives damaged, please contact customer services at (323) 906-1083 / info@naturlacuriosities.com.
How do I become a stockist?
To discuss being a stockist of Natural Curiosities please contact Jeff Hughes on (323) 906-1083 / jeff@naturalcuriosities.com.
Can Natural Curiosities supply art for hospitality/contract projects?
Yes Natural Curiosities can supply art for large hospitality/contract jobs. To inquire please contact Jeff Hughes at (323) 906-1083 / jeff@naturalcuriosities.com.
Can Natural Curiosities design exclusive art for my store(s)/projects?
Yes, we can design exclusive art to meet your needs. Please contact Jeff Hughes for further information, (323) 906-1083/ jeff@naturalcuriosities.com.
Does Natural Curiosities exhibit at any trade shows?
Natural Curiosities exhibits new art collections twice a year at the following shows: New York International Gift Fair and High Point International Furniture Market. For details on show dates and locations please contact customer services at (323) 906-1083 / info@naturalcuriosities.com.
Does Natural Curiosities have a showroom?
If you are a retail client please contact customer services for details of your nearest stockist. If you are in the trade and want to make an appointment to visit our studio in Los Angeles, please contact Jeff Hughes at (323) 906-1083 / jeff@naturalcuriosities.com.