FAQ

How do I set up an account with Natural Curiosities?

To set up an account you must apply online.

 

How do I set up a trade account with Natural Curiosities?

To set up an account you must apply online. You will be required to submit full company information including Reseller’s License, Federal ID numbers and trade references. If you need assistance please contact us.

 

How do I place an order?

All orders can be placed on the website. Please contact us if you need further assistance.

 

What is the minimum order?

We do not have a minimum order.

 

What forms of payment do you accept?

We accept Visa, Mastercard, American Express and PayPal.

 

Do you keep inventory?

We keep a rotating selection of pieces in stock. Please select the “Ready to ship” option on the product filter menu to see available items. All other pieces are made to order.

 

Do you have a catalog?

Our catalog can be viewed online here. If you are in the trade, please contact us to request a printed catalog.

 

What is the lead time?

Lead time varies based on piece and is listed on the individual product page. Please note that lead time reflects the labor-intensive nature of our pieces, which are handmade to order in Los Angeles, California.

 

Can I order Natural Curiosities art without frames?

Yes, you can order most of our pieces unframed by selecting the “unframed” option before adding to your cart.

 

Can I have my order rushed?

Due to the high volume of orders, we do not offer rushes.

 

What shipping methods do you offer?

Please see the shipping section of our website.

 

Do you accept returns?

Please see the returns & exchanges section of our website.